job description
Customer Service ExecutiveLocation: Near PolegateSalary: 28,000 - 32,000 per annum
Lloyd Recruitment Services are working with a reputable and growing business near Polegate. Due to continued success and expansion, they are seeking a Customer Service Executive to join their team on a full-time basis.
Role Overview
This is a varied position within a busy office environment.
Key responsibilities include:
- Handling incoming calls for new orders and enquiries
- Entering details onto the in-house booking system
- Delivering excellent customer service via telephone and email
- Taking card payments and issuing permits
- Promoting the business on social media platforms
- Managing website and email enquiries
- Supporting sales, marketing and new business initiatives
- General data entry and administrative duties
- Covering weighbridge operations when required
- Assisting with other office duties as needed
- Reporting to the Sales and Office Manager
Requirements
The successful candidate will have:
- Excellent telephone manner
- Ability to work under pressure in a busy office environment
- Strong attention to detail
- Proficient IT and computer skills
- Ability to work effectively as part of a team
- Previous experience in customer service and/or administration
- Experience promoting a business on social media
- Basic marketing knowledge
Hours
- Monday to Friday, 7:30am - 5:00pm
Benefits
- 28,000 - 32,000 per annum
- On-site parking
- 28 days' holiday including bank holidays
- Opportunity to learn additional products and progress
- Company contribution to a voluntary pension scheme
- Busy, enjoyable, and supportive working environment
Extra Information:
- Refer a friend and earn up to 500 (see website for details)
- Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful
- By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)
Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
